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Frequently Asked Questions

What is the best way to receive information about Mohegan Sun?

The best way to obtain information about Mohegan Sun is to visit our web site, mohegansun.com or call 1.888.226.7711 to speak with one of our representatives who can answer questions and send you a brochure.

What is the number for Lost and Found?

Lost and Found: 860.862.7455

Do you have wheelchairs?

Wheelchairs are available at any of our coat check locations. Coat checks are located at each of our three entrances. For motorized scooter rentals please contact our Transportation Services Reservation Center at one of the following numbers:
Toll Free: 1 888.320.4577
Local: 860.862.8125

Does Mohegan Sun have a stock symbol?

Mohegan Sun does not have a stock symbol. It is a private company.

Do you have gift certificates?

You can purchase gift certificates online, at the Box Office located in the Spring Gateway, or at any property retail outlet. Please call 860.862.8499 for more information.

Do you offer Family Assisted Restrooms?

Mohegan Sun has three "Family Assisted Restrooms " for guests with special needs. These restrooms are located outside Keno, Kid 's Quest and between the Sky Buffet and SolToro Tequila Grill. For more information view our online Property Map.

When did Mohegan Sun open?

Mohegan Sun opened on October 12, 1996 as a spectacularly themed gaming and entertainment complex in southeastern Connecticut - the heart of the state's tourism offering. Although actual construction took less than a year to complete, the development project took nearly four years to conceive from start to finish.

Where is the planetarium dome?

The world's largest, most spectacular planetarium dome bathes Casino of the Sky in an ever-changing display of sparkling constellations. It is located directly above Wombi Rock.

Is there a minimum age to view the planetarium dome?

Our planetarium dome above Casino of the Sky is intended only for visitors 21 years of age and older. No one under age will be admitted, even if accompanied by an adult.

How tall are Taughannick Falls?

Taughannick Falls is 55 feet high, thundering down from a fissure into a massive crystalline boulder.

What are the busiest times of the year at Mohegan Sun?

Occupancies are usually highest in July and August.

What are the age restrictions at Mohegan Sun's restaurants?

Anyone under the age of 21 must be accompanied by a parent or legal guardian in any restaurant that serves alcohol. A legal guardian is a spouse, or other adult that has the legal responsibility for a minor.

What internet browsers do you recommend?

The Mohegan Sun web site is best viewed using FireFox or later or Internet Explorer version 6.x or later.

I would like to plan a wedding at Mohegan Sun. Who do I contact?

To coordinate a memorable event on your wedding day or to receive more information on Mohegan Sun's Wedding Services, please contact us at 860.862.8970.